Answer: Talk to them often.
Two-way communication keeps people engaged. If they are ignored they easily fade away.
Have personal contact with each participant as well as mass communication with all participants. Find out what's going well and what's not. Be there for them and provide assistance where needed.
Use all available mechanisms to deliver information and obtain feedback, frequently. Get face to face if you can. Pick up the phone, email and send hard copy. Supplement personal contact with newsletters, articles and general circulars. Encourage networking. If you can, have social events. Celebrate successes and publicise them within and outside the organization. Run workshops or group meetings on topics they nominate.
Regards,
Ann Rolfe
Mentoring Works
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