About Ann Rolfe

My photo
Ann Rolfe is internationally recognised as Australia's leading specialist in mentoring, and is available for speaking, training and consulting. Here Ann shares her knowledge and allows you to ask your most pressing questions about mentoring.

Wednesday, September 15, 2010

The Pareto Principle

What can an 18th century economist teach us about mentoring? Just this: one simple principle that may be the single most important factor in a successful mentoring relationship!

Vilfredo Pareto (1848 -1923) described a phenomenon now known as the 80:20 rule. Pareto's principle generalises to a surprising number of areas. 80% of revenue comes from 20% of customers, 80% of problems come from 20% causes, 80% of results come from 20% of activities. In mentoring the 80:20 rule can be applied in at least two ways:

1. Listening

Good mentors spend 80% of their time listening and only 20% speaking. What this also means is that mentorees must be speaking 80% of the time! Sharing their goals, interests and concerns. 

2. Content and Process
  • Content is what is spoken about. The subject, topic, goals discussed.
  • Process means how a topic is discussed. The tools, techniques, models applied to address an issue.

This is an extract from Mentoring Tips 1 # 13. If you would like the full text (one-page) email info@mentoring-works.com with "Send Tip 13" in the subject line. 

Consider supporting your mentoring program with regular Mentoring Tips from the international mentoring specialist. Receiving Mentoring Tips on a regular basis:
  • Provides mentors with ongoing information, tools and motivation;
  • Keeps participants engaged in the process; and
  • Informs managers mentoring techniques and benefits
One-page informative and easy-to-read tips cover a range of topics to help your mentors be the best they can be. Volumes 1 and 2 of Mentoring Tips 1-12 are available now. For more information visit www.mentoring-works.com.

No comments: