About Ann Rolfe

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Ann Rolfe is internationally recognised as Australia's leading specialist in mentoring, and is available for speaking, training and consulting. Here Ann shares her knowledge and allows you to ask your most pressing questions about mentoring.

Tuesday, March 08, 2011

What do smiles and mentoring have in common?


There’s a man I see when I walk to the beach. He catches the bus to work, dressed in his fluro safety shirt, shorts and shiny black shoes. He is a big man and obviously has problems. His calves are swathed in support stockings, his rolling gait is strained and in the humid heat, sweat rolls down his face, despite the early hour. Yet every day, a smile lights up his face as he greets each person he passes. A smile and a few cheerful words are exchanged in a moment that brightens the day. When I see him, if I feel good it makes me feel better; if I don’t it makes me feel better!

It’s simple human nature, when there is connection and positive communication, even at superficial level, chemical changes in the brain create a feel-good state. Mentoring is not just about making ourselves and others feel good but it is about connection and positive communication. With that as the foundation, productive conversations can take place.

Learn more in Mentoring – Brain-based Benefits Of Conversations That Create Insight. One of the Mentoring Master Classes now available in the Mentoring Works e-Learning Portal.

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